Drive adoption & support customers

Retain and grow your customer base

Providing exceptional support and clear onboarding is key to customer retention. Screen Chirp enables CS teams to host collaborative, custom-branded onboarding sessions and support calls that keep clients engaged.

• Seamless Customer Onboarding

  Guide new customers through your software with high-performance screen sharing. Draw on screen to point out navigation details and walk through platform features in real time.

• Support & Troubleshooting Calls

  Resolve issues faster by viewing the customer's screen. Persistent meeting chats (Chirps) allow you to send links, documentation, and follow-up notes that customers can reference later.

• Executive Sponsor & QBR Syncs

  Deliver Quarterly Business Reviews (QBRs) in a premium, white-labeled environment. Share dashboards, metrics, and slide decks with robust security and clear participant controls.